Festival rules | JAMMY CON

The rules every JAMMY CON attendee agrees to: conduct, tickets and entry, bags, cosplay, photos, the market and safety.

By buying a ticket or attending JAMMY CON, you agree to follow these rules and any instructions from event staff and venue security.

Respect everyone

• Treat all attendees, staff, performers, vendors and volunteers with respect at all times.
• Harassment, discrimination, hate speech, stalking, bullying, intimidation, unwanted physical contact and violence are not tolerated.
• If you experience or see a problem, tell staff or security straight away.
• Follow staff instructions for line-ups, entry and seating. No cutting lines, blocking pathways, running or pushing.
• JAMMY CON and the venue may refuse entry to, or remove, anyone whose behaviour is unsafe, disruptive or breaks these rules. No refund is given in that case.

Tickets and entry

• All ticket sales are final. Refunds are only issued if the whole event is cancelled.
• The lineup and schedule can change. Artist or schedule changes are not grounds for a refund.
• Tickets cannot be transferred unless the ticketing platform or JAMMY CON offers a transfer option.
• Reselling or scalping tickets, passes or add-ons is not allowed. Counterfeit, resold or tampered tickets are cancelled without refund.
• Wristbands must stay on, fastened and visible. Do not remove, share or alter them. Lost or tampered wristbands are not replaced.
• Some areas need a special pass. Access is decided by the organizers.
• Everyone goes through security screening at the door. Refusing screening means no entry.
• Re-entry depends on the venue and will be confirmed once the venue is announced.

Under 18

• Attendees under 12 must be with a parent or legal guardian at all times.
• Attendees aged 12 to 17 can attend without a guardian, but remain the responsibility of their parent or legal guardian.
• JAMMY CON cannot supervise unattended minors.
• If you are separated from a child or vulnerable person in your care, tell staff or security immediately. They will be taken to a secure area until you are reunited.

Bags and what to leave at home

• Small bags only. All bags are searched. Diaper bags and medical bags are allowed after inspection.
• Not allowed: weapons of any kind, laser pointers, fireworks, aerosol cans, large umbrellas, folding chairs, drones and noisemakers.
• Anything security or staff consider unsafe or disruptive can be refused.
• Alcohol and illegal drugs are not allowed. Smoking, vaping and cannabis are not allowed in the venue.
• Whether you can bring outside food and drink depends on the venue and will be confirmed once it is announced.
• Medically required items, such as inhalers, EpiPens and prescribed medication, are allowed after inspection.

Cosplay and props

• Cosplay is welcome. Costumes must let you move safely and must not block exits, aisles or other people’s view.
• Props that look like realistic weapons, have sharp edges, fire projectiles or could hurt someone are not allowed.
• Props are inspected at the door and may be tagged. Security and organizers have the final say.

Photos and video

• Phone photos and short clips for personal use are fine, except in no-photo areas or where signs or staff say otherwise.
• DSLR and mirrorless cameras, cameras with detachable lenses and professional video equipment are not allowed unless JAMMY CON approves them in advance.
• Press, creators and professional photographers need approval from JAMMY CON before the event.
• By attending, you agree that you may be photographed or filmed, and that JAMMY CON may use the footage for promotion and its archive.

Market and trading

• Vendors must follow all health, safety, venue and provincial regulations, and clearly display prices and their refund or exchange policy.
• Counterfeit or unlicensed merchandise is not allowed.
• AI-generated artwork and products are not allowed in the Vendor Market or Artist Alley.
• Trading zones are for trading only. Selling there is not allowed, and trading must not block walkways, entrances, seating or emergency routes.
• Selling, soliciting, busking, or handing out flyers, samples or promotional material needs written permission from JAMMY CON.

Health, safety and access

• If you are unwell, please stay home for the safety of other guests, staff and performers.
• Follow posted health and safety instructions and any directions from staff or security.
• In an emergency or evacuation, follow instructions from staff, security and emergency personnel. First aid is available on site.
• JAMMY CON aims to be accessible. If you need a specific accommodation, email support@jammycon.ca before the event so we can help.
• Service animals are welcome as the law requires and must stay under control. Pets are not allowed.
• Lost and found is usually at the front desk. Unclaimed items may be disposed of after the event.
• Please use the recycling stations and bring a reusable bottle where the venue allows it.

Venue rules

All attendees must comply with venue rules and regulations in addition to JAMMY CON policies. Where venue rules are stricter than JAMMY CON policies, the stricter rule applies.

Privacy and personal data

JAMMY CON may collect and process attendee information in connection with ticketing, access control, safety and event operations, in accordance with applicable privacy laws. It may be shared with service providers, such as ticketing platforms or the venue, as necessary to run the event.

Liability

By attending JAMMY CON, you acknowledge and voluntarily assume all risks related to attendance, including personal injury, illness, property loss or damage, vendor interactions and crowd-related conditions. Organizers, staff, the venue and partners are not liable for such risks to the fullest extent permitted by law.

Events beyond our control

Events beyond our control may lead to schedule or lineup changes. Refunds follow the ticket rules above.

Changes to these rules

Organizers may amend these rules for safety and operational needs.