FAQ | JAMMY CON

Answers about JAMMY CON: tickets and entry, festival rules, photos and video, accessibility, vendors and trading.

The basics

What is JAMMY CON?

JAMMY CON is Canada’s leading K-pop festival: live performances, special guest artists, cover dance, Random Play Dance, cosplay, workshops, fan meet-ups, photocard trading, a Vendor Market and Artist Alley.

When and where is the next JAMMY CON?

JAMMY CON returns in 2027. The dates, city and venue have not been announced yet.

Is JAMMY CON indoors?

We are planning an indoor festival. This will be confirmed when the venue is announced.

Where can I find official updates?

Follow JAMMY CON on Instagram. That is where announcements are posted first.

Is JAMMY CON all ages?

Yes. Attendees under 12 must be with a parent or legal guardian at all times. Attendees aged 12 to 17 can attend without a guardian but remain the responsibility of their parent or legal guardian.

What language is the festival in?

JAMMY CON runs in English, with Korean support available.

Will there be a fansign or hi-bye?

Fansign and other artist experiences are announced together with the lineup.

Who do I contact with a question?

Email support@jammycon.ca.

Tickets and entry

Are tickets refundable?

No. All ticket sales are final. Refunds are only issued if the whole event is cancelled.

Can I transfer or resell my ticket?

No. Tickets cannot be transferred or resold unless the ticketing platform offers an official transfer option.

Do I need to keep my wristband on?

Yes. Your wristband must stay on and visible. Lost or tampered wristbands are not replaced.

Is re-entry allowed?

This depends on the venue. We will confirm it once the venue is announced.

Will there be security screening?

Yes. Everyone goes through security screening at the door.

Safety and rules

What is the bag policy?

Small bags only. All bags are searched.

Can I bring outside food or drinks?

This depends on the venue. We will confirm it once the venue is announced.

Are alcohol, smoking or vaping allowed?

No. Alcohol, smoking and vaping are not allowed in the venue.

Are cosplay props allowed?

Yes, cosplay is welcome. Props are inspected at the door. Realistic weapons and props with sharp edges are not allowed.

What items are not allowed?

Weapons, laser pointers, fireworks, aerosol cans, large umbrellas, folding chairs, drones and noisemakers.

I lost something. Is there a lost and found?

Yes. Lost and found is usually at the front desk.

Accessibility

Is the festival accessible?

Yes. If you need a specific accommodation, email support@jammycon.ca before the event so we can help.

Are service animals allowed?

Service animals are welcome as the law requires. Pets are not allowed.

Photos and video

Can I take photos or videos?

Yes. Phone photos and short clips are fine, except where signs or staff say otherwise.

Can I bring a professional camera?

No. DSLR and mirrorless cameras, and cameras with detachable lenses, are not allowed unless JAMMY CON approves them in advance.

Will I be photographed or filmed?

Yes. By attending, you agree that you may be photographed or filmed and that JAMMY CON may use the footage for promotion.

I’m press or a creator. Can I cover the festival?

Press and creators need approval in advance. Email info@jammycon.ca.

Vendors and trading

Is AI-generated artwork allowed?

No. AI-generated artwork and products are not allowed in the Vendor Market or Artist Alley.

Are counterfeit or unlicensed goods allowed?

No. Vendors may be asked to show proof that their merchandise is legitimate.

Can I sell in the photocard trading zones?

No. Trading zones are for trading only.

Can I hand out flyers or promote something?

Not without written permission from JAMMY CON.